Hospitality Revenue Management Solutions Buyer’s Guide

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Responsible Personalization, Seamless Intelligence and the Road to Nowhere – Dispatch from ITB Berlin

Another ITB Berlin behind us, another fresh look ahead at key trends in hospitality and travel Why do over 160,000 hospitality experts from 180+ countries every year brave packed, cavernous…

Have you noticed? Resorts Are Getting Personal.

See how resorts are tapping into personalized pricing without using all your personal data My work on the IDeaS Consulting Services team took me to…

Demonstrating ROI in Revenue Management Technology

Hoteliers, take note, you may be underestimating the true worth of your RMS investment The revenue management system (RMS) plays a crucial role in…

Magic Technology Connected Customer Blog

The Magic of Technology & The Connected Customer

Deluged by ever-growing oceans of data, we must trust technology and automation to keep us afloat and better serve the connected customer As we…

Revenue Science 101: A Better Way to Revenue

This is the first installment in a series exploring the principles, process and unparalleled power of REVENUE SCIENCE Class is in session. Welcome to…

Expand Your Meetings & Events Profit Margin

How many times in your career have you been asked to think outside the proverbial box? “Think differently” comes the mandate from above, but it’s…

Attention U.S. Airport Parking: It’s Time to Join the Disruption

The U.S. touts some of the busiest, fastest-growing and most advanced airports on the planet, yet their pricing approach is stuck in the 20th century.…

Beyond the Horizon: Tech-Enabled Personalization in Hospitality

Klaus Kohlmayr (KK): What is your opinion on personalization in the industry? Erik Muñoz (EM): When we talk about personalization—and I think it plays into…